After more than 15 years with one of the most significant entertainment companies in the world, Mari learned and managed to put into practice daily the four pillars that make Disney, a leader in the world of entertainment and tourist destinations.

Find out what these pillars of success are and how their ten execution points and constant practice can be applied to any business.

• Creativity exercises such as brainstorming training to innovate conventional processes to better serve your clients.
• Tools to measure the level of satisfaction of your customers.
• Ways to offer Platinum quality service at the level of a global company.
• You will learn how to help develop a collective mentality to be better every day.
• You will discover and put into practice the #1 key to the success of global companies.
• You will know what to do to earn repetitive businesses all the time.